Knowledgebase
Carrier timeouts for Direct Push
Posted by - NA - on 30 June 2009 11:26 AM
The settings below are for customers who are using the Direct Push technology with the NotifyLink device client.  It is recommended that you set the Direct Push timeout on your device so that it does not exceed the settings in this chart. 

You can experiment with the setting to find what works best for your volume of email and for optimum battery life, but do not exceed the recommendations.

To Change the Direct Push Timeout Setting
From your Device, select: NotifyLink Preferences > Push Settings
From the Administrative Web, select: User Administration > User IT Policies > Device Policies > Push Settings

For more information about the Direct Push technology, please refer to the Direct Push User Guide.

 

Non BB   SSL = OFF
(minutes)
SSL=ON
(minutes)

ATT

 3

 28

Sprint

14

T-Mobile

30 

Verizon

58

58


 

 

BlackBerry

 

 

ATT

 14

29 

Sprint

14

59 

T-Mobile

5

30

Verizon

 59 

59 

 


ERROR: This domain name (support.globoplc.com), does not match the domain name in the license key file support.notifycorp.com.

For assistance with your license, please contact the Kayako support team: https://support.kayako.com